Frequently Asked Questions

SML Assisting provides more than task-based administrative support.  Clients gain a strategic operational partner focused on helping their business operate more efficiently, intentionally, and sustainably.

The goal is not simply to “complete tasks,” but to help reduce overwhelm, improve workflows, strengthen operations, and support long-term business growth through thoughtful implementation and operational strategy.

You are ready to hire virtual support if you currently have processes in place for executing your business tasks.  If your processes are in your head, which is likely for many solopreneurs, you need to write them down. You cannot hire someone to assist you in success if they cannot do the work without you telling them what to do along the way.  

If you do not have processes in place, you need to create them!  Our strategic planning service is provided specifically for this reason.

The top three questions you should prepare for prior to your discovery call are 1- what is it that you need assistance with, 2- how often do you desire support, and 3- how much have you budgeted.  These are the primary questions that need to be answered in order for you to know if hiring virtual support is possible for you. 

Your Business Nanny® partners with service-based businesses, entrepreneurs, and event professionals seeking operational support, strategic guidance, and implementation assistance.  While many clients work within the meetings, weddings, hospitality, and events industries, support is also available for growing businesses needing improved organization, systems, and operational structure.

Our typical process for working with a new client is as follows:

Execution Support - you will complete an inquiry form, book a free discovery call to discuss your needs, a proposal will be emailed to you, followed by the contract and invoice for your signature and payment. Then we'll have a strategy kickoff call directly prior to us beginning our work with you.

Strategic Planning - you will book your call and pay the fee, we'll meet to discuss your desires, and a strategic plan will be emailed to you within 10 business days.  At this point you can DIY your execution, or hire us to handle it for you.

AI support is designed to help simplify workflows, improve efficiency, and reduce repetitive tasks without removing the personalized experience your clients expect from your business.  Recommendations are always practical, intentional, and customized to your operational needs and comfort level with technology.

Every business operates differently, which is why services are designed to be flexible based on your current needs and goals.  During the discovery call, we’ll identify where you need the most support and Your Business Nanny® will recommend the best next steps based on your business operations, priorities, and desired outcomes.